UserTesting vs BrowserStack

Comprehensive side-by-side comparison of UserTesting vs BrowserStack including features, integrations, customer segments, supported platforms, pros & cons, and company details. Find the best user testing software solution for your business needs.

Product Comparison

UserTesting logo

Gain Actionable Customer Insights with UserTesting

BrowserStack logo

Scale Testing with Confidence

UserTesting

Description

UserTesting is a leading customer experience (CX) management platform that empowers businesses to understand their customers' needs and behaviors. Through on-demand user research, including video feedback, usability testing, and surveys, UserT...

BrowserStack

Description

BrowserStack is a comprehensive cloud-based testing platform designed to empower developers and QA teams to deliver flawless web and mobile applications. Offering a robust suite of tools including live interactive testing, automated browser an...

UserTesting
BrowserStack
UserTesting

Videos (1)

1
BrowserStack

Videos (1)

1
UserTesting

Use Cases

BrowserStack

Use Cases

UserTesting

Made For

BrowserStack

Made For

UserTesting

Key Features

  • Audience Targeting
  • A/B Testing
  • Usability Testing
  • Reporting/Analytics
  • Surveys & Feedback
  • Customer Segmentation
BrowserStack

Key Features

  • Mobile Testing
  • Quality Assurance
  • Software Testing Management
  • Usability Testing
  • Supports Parallel Execution
  • Monitoring
UserTesting

Industries

  • Software
  • E-commerce
  • Financial Services
  • Healthcare
  • Retail
BrowserStack

Industries

  • Software Development
  • E-commerce
  • Financial Services
  • Healthcare
  • Media & Entertainment
UserTesting

Customer Segments

  • Small Businesses
  • Mid-size Businesses
  • Large Enterprises
BrowserStack

Customer Segments

  • Freelancers
  • Small Businesses
  • Mid-size Businesses
  • Large Enterprises
UserTesting

Supported Platforms

  • Web
  • Mobile
BrowserStack

Supported Platforms

  • Web
  • Mobile
UserTesting
BrowserStack
UserTesting

Pros

  • Provides direct customer feedback for improved product development
  • Offers a wide range of research methodologies to suit different needs
  • Streamlines the user research process with a user-friendly platform
  • Facilitates faster decision-making based on data-driven insights

Cons

  • Can be expensive for frequent or large-scale testing
  • Participant feedback may be subjective and require careful interpretation
BrowserStack

Pros

  • Extensive browser and device coverage for comprehensive testing
  • Robust automation capabilities for efficient test execution
  • Integrated suite of testing tools (visual, accessibility, live, automated) simplifies the testing workflow
  • Strong integrations with popular development and CI/CD tools
  • Detailed test observability features for faster debugging

Cons

  • Can be expensive for small projects or infrequent testing needs
  • Potential complexity for users unfamiliar with cloud-based testing platforms
UserTesting
Company Name
UserTesting, Inc.
Year Founded
2007
HQ Location
San Francisco, CA, USA
LinkedIn
501-1000 employees
@UserTesting
75K followers
BrowserStack
Company Name
BrowserStack
Year Founded
2011
HQ Location
Dublin, Ireland
LinkedIn
501-1000 employees
@browserstack
45K followers