Privacy Policy

1. Introduction

Exafol ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our software discovery, evaluation, and review platform, including our website, services, and applications (collectively, the "Services").

We value your trust and strive to be transparent about our data practices. By accessing or using our Services, you acknowledge that you have read, understood, and agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when you:

• Create an account or register on our platform
• Submit software reviews, ratings, or feedback
• List your software products or services
• Contact us through forms, email, or other communication channels
• Subscribe to our newsletters or marketing communications
• Participate in surveys, promotions, or user research
• Apply for job opportunities or contribute content

This information may include your name, email address, company name, job title, professional background, and any other information you choose to provide.

Information We Collect Automatically

When you visit our website or use our Services, we may automatically collect certain information about your device and usage patterns, including:

• IP address and general location information
• Browser type, version, and settings
• Operating system and device information
• Pages you visit and features you use
• Time spent on pages and interaction patterns
• Referral sources and search terms
• Clickstream data and navigation patterns
• Error logs and performance data

We collect this information using cookies, web beacons, pixel tags, and similar tracking technologies to improve your experience and our Services.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and Improve Services: Operate, maintain, and enhance our software discovery and review platform
• User Experience: Personalize your experience and deliver relevant content and recommendations
• Communication: Send administrative information, updates, security alerts, and support messages
• Customer Support: Respond to your comments, questions, and requests
• Analytics: Monitor and analyze usage patterns, trends, and platform performance
• Security: Detect, prevent, and address technical issues, fraud, or illegal activities
• Development: Develop new products, services, features, and functionality
• Legal Compliance: Comply with applicable laws, regulations, and legal processes

4. How We Share Your Information

We may share your information with the following parties and in the following circumstances:

• Service Providers: Third-party vendors, contractors, and service providers who perform services on our behalf (e.g., hosting, analytics, payment processing)
• Business Partners: Trusted partners with whom we collaborate to provide enhanced services
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information
• Public Content: Reviews, ratings, and other content you submit may be publicly displayed

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe.

6. Data Security and Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response and breach notification procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

• The nature and purpose of the data collection
• Legal and regulatory requirements
• Legitimate business needs
• Your account status and activity

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve our Services and user experience
• Ensure platform security and functionality

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our Services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

If you are located in the European Economic Area (EEA), we may transfer your data to countries outside the EEA. In such cases, we ensure adequate protection through standard contractual clauses or other approved mechanisms.

10. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Modification

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact

For any queries regarding the Privacy, please contact Exafol at info@exafol.com.