Terms & Conditions

Last updated: August 2025

1. Introduction and Acceptance of Terms

Welcome to Exafol. These General Terms & Conditions ("Terms") govern your access to and use of Exafol's software discovery, evaluation, and review platform, which includes our website, services, applications, and all related content (collectively, the "Services").

These Terms apply to all individuals and entities using the Services ("Users" or "You"), including but not limited to software buyers, software vendors, software reviewers, industry professionals, and media representatives. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.

2. Eligibility and User Accounts

Eligibility

The Services are available only to individuals who can form a legally binding contract under applicable law. By accessing or using the Services, you represent and warrant that you are at least 18 years of age. If you are under 18, you may use the Services only with the involvement, consent, and supervision of a parent or legal guardian.

Account Registration

When you register for an account on Exafol, you agree to:

  • Provide accurate, current, and complete information about yourself and/or your company ("Information") and keep this Information updated at all times.
  • Maintain the confidentiality of your account credentials (such as your username and password).
  • Be fully responsible for all activities that occur under your account, regardless of whether you authorized them.

If we have reason to believe that the Information you provided is false, incomplete, or if you are impersonating another person or entity, we may suspend or terminate your account without notice. Your personal Information will be handled and stored in accordance with our Privacy Policy, which is incorporated by reference into these Terms.

3. License to Access and Use of the Services

License Grant

Exafol grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services solely in accordance with these Terms.

Acceptable Use

By using the Services, you agree to be responsible for your actions and for all content you post or share ("User Content"). You represent and warrant that you will not:

  • Post Prohibited Content: Upload, post, or transmit any content that is unlawful, harmful, defamatory, abusive, obscene, invasive of privacy, infringing, pornographic, or that promotes illegal activity or violates any applicable laws.
  • Violate Intellectual Property: Post content that infringes upon any third party's intellectual property, privacy, or legal rights.
  • Use Harmful Code: Upload or transmit viruses, malware, or any other code intended to damage or interfere with our Services or users.
  • Engage in Misrepresentation: Forge headers, manipulate identifiers, or otherwise disguise the origin of your User Content. You will not allow others to use your account.
  • Circumvent Security: Attempt to bypass, interfere with, reverse engineer, or disable any technical security measures protecting the Services.
  • Use Automated Tools: Use bots, crawlers, spiders, or any automated tools to scrape, extract, download, or otherwise collect information or content from the Services without Exafol's explicit written permission.
  • Harvest Data: Collect personal data of other users without their consent, nor use it for spamming or other unlawful purposes.

Monitoring and Enforcement

Exafol may, but is not obligated to, monitor user activity and User Content. We reserve the right, in our sole discretion, to remove or edit any User Content and/or suspend or terminate your access to the Services if you violate these Terms.

4. User Content and Community Guidelines

User Content

Our platform allows you to submit reviews, feedback, and other content. You agree that any User Content you submit must be:

  • Genuine and Accurate: Based on your genuine experience and be honest and accurate. You must not use third-party review generators or post content on behalf of others.
  • Your Own: You must own or have the necessary rights to your User Content. You grant Exafol a worldwide, non-exclusive, royalty-free, transferable license to use, display, reproduce, and distribute your content for the purpose of operating and promoting the Services.

You acknowledge and agree that Exafol provides a platform for User Content but does not control or verify its authenticity. All such content represents the independent opinions of the reviewers and not our own. Exafol shall not be held liable for any decisions or losses incurred based on such content.

Community Guidelines

You agree to follow Exafol's Community Guidelines when posting User Content and accept full responsibility for the content you submit.

5. Intellectual Property and Ownership

Exafol's Ownership

Exafol and/or its licensors own all intellectual property rights in the Services, including but not limited to the Exafol name, brand, artwork, design, interface elements, features, software, and documentation. You may not copy, modify, adapt, reproduce, distribute, or otherwise exploit any part of the Services without our prior written consent.

Vendor Trademarks

The Services may display trademarks, logos, and service marks ("Marks") owned by their respective brand owners or licensors. Exafol does not claim ownership of these Marks. You acknowledge and agree that Exafol may display and reuse your Marks for the purposes of product discovery, comparison, and helping users with their software research. Vendors shall not claim wrongful use against Exafol for such limited and fair use. Exafol specifically disclaims ownership of any software products listed on the Services; all rights and intellectual property remain with the respective vendor.

Unauthorized Use

You agree not to use automated means to collect data, content, or information from the Services unless expressly permitted in writing by Exafol. Unauthorized use of our intellectual property or data may result in suspension of access, legal action, and claims for damages.

6. Payments and Refund Policy

For any paid services offered by Exafol (such as advertisements or premium placements), you agree to make a one-time payment in accordance with the applicable pricing schedule.

Exafol uses third-party payment gateways to process transactions. You may be required to provide your payment information directly to these gateways. Exafol does not store your payment information and is not liable for any errors, delays, or issues arising from third-party payment gateways.

All payments made for Exafol services are non-refundable. There will be no refunds for partial services, unused services, or cancellations after payment has been processed.

7. Disclaimer of Warranties and Limitation of Liability

Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, EXAFOL MAKES NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE USE, AVAILABILITY, OR PERFORMANCE OF THE SERVICES. EXAFOL DOES NOT GUARANTEE THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, BE UNINTERRUPTED, OR BE FREE OF ERRORS OR DEFECTS.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EXAFOL AND ITS AFFILIATES, OFFICERS, OR SPONSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICES IS TO DISCONTINUE YOUR USE.

8. Third-Party Websites and Content

The Services may contain links to third-party websites, materials, or content. Exafol does not monitor or review such third-party sites and is not responsible for their content, accuracy, legality, or practices. The inclusion of any link does not imply endorsement, approval, or affiliation by Exafol. Your access to and use of such linked websites is at your own risk.

9. Modifications and Termination

Changes to Terms

Exafol reserves the right to modify these Terms or any related policies at any time. Updates will be effective immediately upon posting on the Services. You will be subject to the Terms in effect at the time of your use of the Services. If any provision of these Terms is found to be invalid, void, or unenforceable, that provision shall be deemed severable and will not affect the validity of the remaining provisions.

Termination

These Terms will remain in full force and effect while you use the Services. Exafol reserves the right, in its sole discretion, to suspend or terminate your account or access to the Services if you breach these Terms. Termination of your account does not limit Exafol's right to enforce any obligations or liabilities that accrued prior to termination.

10. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.

11. Contact

For any queries regarding the Services, please contact Exafol at info@exafol.com.