360 SMS App
5.0
Description
360 SMS is a comprehensive text messaging solution natively built for Salesforce. It empowers businesses to connect with customers across multiple channels – SMS, MMS, WhatsApp, telephony, Viber, WeChat, Facebook Messenger, and Ringless Voicem...
Use Cases
Key Features
- Chat/Messaging
- Campaign Scheduling
- Mass Texting
- Campaign Management
- API
- SMS Messaging
Made For
Industries
- Retail
- Healthcare
- Financial Services
- Real Estate
- Technology
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Native Salesforce Integration: Eliminates the need for complex third-party integrations.
- Powerful Automation: Point-and-click automation simplifies complex messaging workflows.
- Multi-Channel Support: Reach customers on their preferred channels with a single platform.
- Scalability: Handles millions of messages, suitable for businesses of all sizes.
- Strong AppExchange Reputation: 600+ 5-star reviews demonstrate customer satisfaction.
Cons
- Potential Cost: Depending on usage and features, the cost could be a barrier for very small businesses.
- Salesforce Dependency: Functionality is tightly coupled with the Salesforce ecosystem.
LinkedIn
51-200 employees
@360dialog
1K-5K followers
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Current average rating is based on research conducted at Exafol