Question 1

What are the key benefits of switching to Biscom Digital Fax?

Accepted Answer

Biscom Digital Fax offers significant cost savings by eliminating fax machine maintenance, paper, and toner. It also improves efficiency with faster transmission speeds, enhanced security, and seamless integration with existing workflows.

Question 2

Is Biscom Digital Fax compliant with industry regulations like HIPAA?

Accepted Answer

Yes, Biscom Digital Fax is designed with security and compliance in mind. It supports features necessary to meet requirements for industries like healthcare (HIPAA), finance, and legal, ensuring secure document transmission and storage.

Question 3

How does the integration with SharePoint and OneDrive work?

Accepted Answer

Biscom Digital Fax integrates directly with SharePoint and OneDrive, allowing you to send and receive faxes directly from within these platforms. You can attach documents from SharePoint/OneDrive to your faxes and automatically save received faxes to your preferred location.

Question 4

What happens if my internet connection is interrupted during a fax transmission?

Accepted Answer

Biscom Digital Fax utilizes robust error correction and retry mechanisms. If your internet connection is temporarily interrupted, the system will automatically attempt to resend the fax until successful delivery is confirmed.

Question 5

Can I send faxes in bulk?

Accepted Answer

Yes, Biscom Digital Fax supports bulk faxing capabilities, allowing you to send the same fax to multiple recipients simultaneously. This is ideal for mass communications like invoices, statements, or notifications.

Question 6

What kind of reporting and auditing features are available?

Accepted Answer

Biscom Digital Fax provides detailed reporting and auditing features, including transmission logs, delivery confirmations, and user activity tracking. This helps you monitor fax usage, ensure compliance, and troubleshoot any issues.

Question 7

How does Biscom Digital Fax handle fax numbers?

Accepted Answer

You can port existing fax numbers to Biscom Digital Fax or acquire new fax numbers through our service. We offer a variety of local and toll-free number options to meet your specific needs.

Question 8

What security measures are in place to protect my faxes?

Accepted Answer

Biscom Digital Fax employs multiple layers of security, including encryption in transit and at rest, access controls, and regular security audits. We are committed to protecting the confidentiality and integrity of your fax communications.

Biscom Digital Fax

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