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Description

CivicTrack is a powerful constituent case management solution designed to help government offices and organizations efficiently collaborate, track, and resolve constituent issues. This SaaS platform provides a centralized database accessible a...

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Use Cases

Key Features

  • Reporting & Statistics
  • Access Controls/Permissions
  • Client Management
  • Case Management
  • Case Notes
  • Document Management

Made For

Industries

  • Government
  • Political Organizations
  • Non-Profit Organizations
  • Public Sector

Customer Segments

  • Small Businesses
  • Mid-size Businesses

Supported Platforms

  • Web
  • Mobile

Pros

  • Real-time collaboration across multiple offices
  • Centralized database for efficient case management
  • Automated follow-up and task scheduling
  • Improved constituent response times
  • Enhanced data security and compliance

Cons

  • Potential learning curve for new users
  • Reliance on stable internet connection for real-time functionality
Year Founded
2008
HQ Location
Washington, D.C.
LinkedIn
51-200 employees
@GovTechSolutions
5K followers

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Frequently Asked Questions