Description
ClearTouch Operator is a comprehensive cloud contact center platform designed to elevate customer interactions and streamline operations for businesses of all sizes. Offering a complete suite of tools – including a robust dialer, flexible tele...
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Use Cases
Key Features
- Call Routing
- Chat/Messaging
- Audio/Video Conferencing
- Call Center Management
- IVR
- Call Recording
Made For
Industries
- BPO
- Healthcare
- Insurance
- Banking
- Retail
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Comprehensive feature set covering all essential contact center needs
- Cost-effective per-minute pricing model provides scalability and flexibility
- Advanced analytics and voice recognition capabilities offer valuable customer insights
- Cloud-based platform ensures accessibility and reliability
Cons
- Per-minute pricing may become expensive with high call volumes
- Limited information available regarding specific integration capabilities
LinkedIn
51-200 employees
@ClearTouchCC
1000+ followers
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Current average rating is based on research conducted at Exafol