CloudCall
4.3
Description
CloudCall is a leading cloud-based computer telephony integration (CTI) solution designed specifically for businesses that rely on Customer Relationship Management (CRM) systems. By seamlessly connecting phone systems with popular CRMs, CloudC...
Use Cases
Key Features
- Call Recording
- IVR
- Softphone
- Voice Mail
- Mobile Access
- File Transfer
Made For
Industries
- Sales
- Customer Service
- Marketing
- Real Estate
- Financial Services
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Deep CRM integration provides a unified view of customer interactions
- Automated workflows save time and reduce manual data entry
- Comprehensive reporting and analytics offer valuable business insights
Cons
- Reliance on CRM system – functionality is limited without a compatible CRM
- Potential complexity in initial setup and configuration
LinkedIn
51-200 employees
@CloudCall
2000+ followers
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Current average rating is based on research conducted at Exafol