Description
Customer Thermometer is a leading SaaS platform designed to help businesses capture and act on customer feedback in real-time. By embedding simple, one-click surveys directly into email communications, CT maximizes response rates and provides ...
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Use Cases
Key Features
- Feedback Management
- Engagement Tracking
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Customer Experience Management
Made For
Industries
- Software
- E-commerce
- Healthcare
- Financial Services
- Hospitality
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- High response rates due to simple, one-click surveys
- Seamless integration with popular business tools
- Robust customization options for branding and personalization
- Real-time reporting and analytics for actionable insights
- Dedicated 'Ministry of Magic' support team
Cons
- Potential cost for larger organizations with high survey volume
- Reliance on email delivery for survey distribution
LinkedIn
51-200 employees
@custthermometer
5K-10K followers
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Current average rating is based on research conducted at Exafol