Dameware
4.6
Description
Dameware is a robust, cloud-based remote support and access solution designed for IT professionals. It enables secure remote control of computers – even those offline – for efficient troubleshooting and issue resolution. Key features include r...
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Use Cases
Key Features
- Unattended Access
- File Sharing
- Remote Access/Control
- Access Controls/Permissions
- Screen Sharing
- Real-Time Chat
Made For
Industries
- Information Technology
- Healthcare
- Financial Services
- Education
Customer Segments
- Small Businesses
- Mid-size Businesses
Supported Platforms
- Web
- Mobile
Pros
- Remote access to offline computers provides a significant advantage for proactive maintenance.
- Comprehensive system information gathering simplifies troubleshooting and diagnostics.
- Integrated ticketing system streamlines support request management and improves efficiency.
Cons
- Potential complexity in initial setup and configuration for larger organizations.
- Reliance on a stable internet connection for optimal performance.
LinkedIn
1000-5000 employees
@solarwinds
75K followers
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Current average rating is based on research conducted at Exafol