Deep Talk
5.0
Description
Deep Talk is a powerful customer and employee feedback analysis platform designed to help businesses understand their audience and improve experiences. It seamlessly ingests data from various sources – surveys, reviews, chat logs, and emails ...
Use Cases
Key Features
- Topic Classification
- Text Analysis
- Machine Learning
- Multi-Language
- Data Extraction
- Sentiment Analysis
Made For
Industries
- E-commerce
- Software
- Healthcare
- Financial Services
- Hospitality
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Automated feedback analysis saves time and resources
- Provides actionable insights for improving customer experience
- Helps identify key trends and patterns in customer feedback
Cons
- Accuracy of sentiment analysis may vary depending on the complexity of the language
- Potential need for customization of categories to align with specific business needs
LinkedIn
51-200 employees
@InsightfulAnalyt
15K followers
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Current average rating is based on research conducted at Exafol