Deepser
4.6
Description
Deepser is a comprehensive cloud-based platform designed to revolutionize IT service management. Combining robust IT service desk, CRM, and IT asset management capabilities, Deepser empowers businesses to efficiently handle customer requests, ...
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Use Cases
Key Features
- Customizable Fields
- Self Service Portal
- Access Controls/Permissions
- Support Ticket Management
- Real-Time Notifications
- Knowledge Base Management
Made For
Industries
- Healthcare
- Financial Services
- Manufacturing
- Education
- Technology
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Comprehensive feature set covering IT service desk, CRM, and asset management.
- Agentless discovery simplifies IT asset tracking and reduces administrative overhead.
- Automation capabilities (escalation rules, reminders) improve efficiency and prevent issues.
- Customizable dashboard provides real-time visibility into key metrics.
- Self-service portal empowers employees and reduces support requests.
Cons
- Potential complexity for smaller organizations with simpler IT needs.
- Integration with niche or less common CRM systems may be limited.
LinkedIn
51-200 employees
@DeepserTech
5K followers
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Current average rating is based on research conducted at Exafol