Question 1

What are the key benefits of using Dentrix Ascend over traditional on-premise dental practice management software?

Accepted Answer

Dentrix Ascend offers the flexibility and accessibility of a cloud-based solution, eliminating the need for expensive server infrastructure and IT maintenance. This results in lower upfront costs, automatic updates, and the ability to access your practice data securely from any device with an internet connection.

Question 2

How does Dentrix Ascend help improve patient care?

Accepted Answer

Dentrix Ascend provides tools for comprehensive patient record management, including detailed clinical notes, medical alerts, and perio charting. This allows dental professionals to make informed decisions, deliver personalized care, and ensure patient safety.

Question 3

Is Dentrix Ascend compatible with my existing dental imaging equipment?

Accepted Answer

Dentrix Ascend integrates seamlessly with Dexis, a cloud-based imaging solution specifically designed for the platform. It also supports integrations with other popular imaging systems, ensuring a smooth transition and continued workflow efficiency.

Question 4

Can I customize reports in Dentrix Ascend to track specific practice metrics?

Accepted Answer

Yes, Dentrix Ascend includes a powerful drag-and-drop report editor that allows you to create customized reports with charts and graphs. You can track key performance indicators (KPIs), analyze patient data, and gain valuable insights into your practice's performance.

Question 5

How secure is patient data in Dentrix Ascend?

Accepted Answer

Dentrix Ascend prioritizes data security and utilizes industry-leading security protocols, including encryption, access controls, and regular security audits, to protect patient information and ensure HIPAA compliance.

Question 6

What kind of training and support is available for Dentrix Ascend?

Accepted Answer

Dentrix Ascend offers comprehensive training resources, including online tutorials, documentation, and dedicated customer support.  Implementation assistance and ongoing support are available to ensure a smooth transition and maximize the value of the platform.

Question 7

Does Dentrix Ascend help with insurance claim submissions?

Accepted Answer

Yes, Dentrix Ascend includes eServices functionality that streamlines the insurance claim submission process, reducing errors and accelerating reimbursement times.

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