Deskero
4.4
Description
Deskero is a comprehensive help desk and ticketing system designed to empower businesses of all sizes to deliver exceptional customer support. It centralizes multi-channel communications – including email, chat, and social media – into a sing...
Use Cases
Key Features
- Interaction Tracking
- Reporting & Statistics
- Knowledge Base Management
- Reporting/Analytics
- Macros/Templated Responses
- Self Service Portal
Made For
Industries
- E-commerce
- Software
- Healthcare
- Financial Services
- Retail
Customer Segments
- Small Businesses
- Mid-size Businesses
Supported Platforms
- Web
- Mobile
Pros
- Centralized multi-channel support management
- Highly customizable workflows and automation
- Robust reporting and analytics capabilities
Cons
- Potential complexity for very small teams with simple needs
- Integration options may be limited depending on specific software requirements
No reviews yet
Be the first to share your experience with this product
Current average rating is based on research conducted at Exafol