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Description

DoneDone is a comprehensive cloud-based project management and help desk solution designed to empower teams of all sizes. It seamlessly integrates project tracking, customer support ticketing, and task management into a single, intuitive platf...

Use Cases

Key Features

  • Workflow Management
  • Alerts/Escalation
  • Audit Trail
  • Task Management
  • Backlog Management
  • Knowledge Base Management

Made For

Industries

  • Software Development
  • IT Services
  • Marketing Agencies
  • E-commerce

Customer Segments

  • Freelancers
  • Small Businesses
  • Mid-size Businesses

Supported Platforms

  • Web
  • Mobile

Pros

  • All-in-one solution: Combines project management and help desk functionality.
  • Customizable: Offers custom fields and workflows to adapt to specific needs.
  • Scalable: Suitable for small to medium-sized businesses.

Cons

  • Potential lack of advanced features: May not have the depth of functionality found in specialized project management or help desk tools.
  • Integration limitations: Integration options might be limited compared to more established platforms.
Company Name
DoneDone
Year Founded
2010
HQ Location
San Francisco, CA
LinkedIn
11-50 employees
@donedone
1000+ followers

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Frequently Asked Questions