Question 1

How does Colligo Email Manager help with regulatory compliance?

Accepted Answer

Colligo Email Manager automates the process of capturing, classifying, and storing emails in SharePoint, ensuring adherence to industry regulations like GDPR, HIPAA, and FINRA by providing a complete audit trail and controlled retention policies.

Question 2

What types of metadata can be automatically extracted?

Accepted Answer

The system can automatically extract standard metadata like 'To', 'From', 'Subject', and 'Send Date'.  It also allows for the creation of custom metadata fields to capture specific information relevant to your organization's needs, such as project codes, client names, or matter numbers.

Question 3

Is Colligo Email Manager compatible with all versions of Microsoft 365?

Accepted Answer

Colligo Email Manager is designed to work seamlessly with current and recent versions of Microsoft 365, including Outlook and SharePoint.  Please check our compatibility matrix for specific version support.

Question 4

How does the search functionality work?

Accepted Answer

Colligo Email Manager provides a powerful search interface that allows users to quickly locate emails and attachments based on keywords, metadata, and content within SharePoint.  Users can preview files directly within the search results.

Question 5

Can I integrate Colligo Email Manager with other SharePoint solutions?

Accepted Answer

Yes, Colligo Email Manager integrates seamlessly with SharePoint's document management features, allowing for check-in/check-out functionality and version control. It can also be integrated with other SharePoint add-ons and workflows.

Question 6

What security measures are in place to protect sensitive email data?

Accepted Answer

Colligo Email Manager leverages the security features of Microsoft 365 and SharePoint, including encryption, access controls, and audit logging. Data is stored securely within your existing Microsoft 365 environment.

Question 7

Does the mobile app allow full access to all features?

Accepted Answer

The iOS and Android apps provide streamlined access to key features, allowing users to classify emails, search for content, and manage records while on the go. Some advanced features may be limited to the desktop version.

Email Manager for Microsoft 365

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