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Description

Enghouse Survox is a cloud-based data collection and survey platform designed for market research professionals and call center managers. It streamlines the process of gathering valuable customer insights through online and interactive voice s...

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Use Cases

Key Features

  • Data Import/Export
  • Mobile Survey
  • Customer Segmentation
  • Data Analysis Tools
  • Customizable Questions
  • Multi-Channel Distribution

Made For

Industries

  • Market Research
  • Call Center
  • Healthcare
  • Financial Services
  • Retail

Customer Segments

  • Small Businesses
  • Mid-size Businesses
  • Large Enterprises

Supported Platforms

  • Web
  • Mobile

Pros

  • Versatile data collection methods (online & voice)
  • Strong integration capabilities with CRM/POS systems
  • Advanced sampling and segmentation features
  • Robust reporting and analytics dashboard
  • Cloud-based accessibility and scalability

Cons

  • Potential complexity for users unfamiliar with survey methodology
  • Integration setup may require technical expertise
Year Founded
1993
HQ Location
Markham, Ontario, Canada
LinkedIn
501-1000 employees
@EnghouseSystems
10K-50K followers

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Frequently Asked Questions