eStreamDesk
4.7
Description
eStreamDesk is a cloud-based helpdesk and knowledge base solution designed to simplify customer support. It offers ticket management, email integration, and a self-service knowledge base to help businesses deliver exceptional customer service,...
Videos (1)
Use Cases
Key Features
- Interaction Tracking
- Alerts/Escalation
- API
- Customizable Branding
- Automated Routing
- Call Center Management
Made For
Industries
- Software
- E-commerce
- Technology
- Retail
- Professional Services
Customer Segments
- Small Businesses
- Mid-size Businesses
Supported Platforms
- Web
- Mobile
Pros
- Simple and intuitive interface for easy adoption
- Focus on essential features avoids feature bloat
- Potential for cost savings through automation and self-service
Cons
- May lack advanced features found in more complex helpdesk solutions
- Limited information available about integrations and customization options
LinkedIn
11-50 employees
@estreamdesk
500+ followers
No reviews yet
Be the first to share your experience with this product
Current average rating is based on research conducted at Exafol