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Description

EV Reach is a comprehensive remote support and IT management solution designed to empower businesses with efficient troubleshooting, system administration, and incident resolution capabilities. Available as both an on-premise and cloud-based s...

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Use Cases

Key Features

  • Unattended Access
  • File Sharing
  • Remote Access/Control
  • Session Recording
  • Screen Sharing
  • Real-Time Chat

Made For

Industries

  • Information Technology
  • Healthcare
  • Financial Services
  • Education
  • Manufacturing

Customer Segments

  • Small Businesses
  • Mid-size Businesses
  • Large Enterprises

Supported Platforms

  • Web
  • Mobile

Pros

  • Comprehensive feature set covering remote support, incident management, and systems management.
  • Strong integration capabilities with popular service desk applications.
  • Flexibility of both on-premise and cloud deployment options.
  • Workflow automation capabilities to streamline IT processes.
  • Active Directory management features for centralized user and group management.

Cons

  • The on-premise deployment may require significant IT infrastructure and maintenance.
  • Potential complexity in configuring and managing advanced features and workflows.
Company Name
ManageEngine
Year Founded
2005
HQ Location
Chennai, India
LinkedIn
1000-5000 employees
@manageengine
50K-100K followers

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