FixMe.IT logo

Description

FixMe.IT is a robust remote support solution designed to empower IT professionals and help desks to provide fast, secure, and reliable assistance to users globally. Eliminating the need for pre-installed software, FixMe.IT enables instant con...

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Use Cases

Key Features

  • Unattended Access
  • File Sharing
  • Remote Access/Control
  • Access Controls/Permissions
  • Screen Sharing
  • Real-Time Chat

Made For

Industries

  • Information Technology
  • Healthcare
  • Education
  • Financial Services
  • Retail

Customer Segments

  • Small Businesses
  • Mid-size Businesses

Supported Platforms

  • Web
  • Mobile

Pros

  • No pre-installation required, simplifying support for end-users.
  • Strong security features ensure data protection and compliance.
  • Comprehensive feature set caters to a wide range of remote support needs.
  • Bypasses firewalls and NAT, enabling access to computers in any environment.

Cons

  • Potential reliance on stable internet connections for optimal performance.
  • May require configuration of firewall settings in some complex network environments.
Company Name
FixMe IT, Inc.
Year Founded
2005
HQ Location
New York, USA
LinkedIn
51-200 employees
@FixMeIT
1K-5K followers

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Current average rating is based on research conducted at Exafol

Frequently Asked Questions