Question 1

What specific Medicaid services does GoClaim support billing for?

Accepted Answer

GoClaim supports billing for a wide range of Medicaid-reimbursable school-based health services, including speech therapy, occupational therapy, physical therapy, counseling, nursing services, and psychological services. The system is regularly updated to reflect changes in Medicaid guidelines.

Question 2

How does GoClaim help ensure compliance with Medicaid regulations?

Accepted Answer

GoClaim incorporates built-in compliance checks throughout the claims process, including validation of service codes, documentation requirements, and reporting deadlines. Our customer success team also provides ongoing guidance on regulatory updates and best practices.

Question 3

Can GoClaim integrate with existing student information systems (SIS)?

Accepted Answer

Yes, GoClaim offers integration capabilities with many popular SIS platforms, allowing for seamless data exchange and reducing manual data entry. We also offer API access for custom integrations.

Question 4

What types of reports are available in GoClaim?

Accepted Answer

GoClaim provides a variety of standard reports, including claim submission summaries, reimbursement tracking, service utilization reports, and denial analysis. Users can also create custom reports tailored to their specific needs.

Question 5

How does GoClaim handle claim denials?

Accepted Answer

GoClaim provides tools to easily track and manage claim denials, including detailed denial reason codes and documentation requirements. Our support team can assist with the appeals process.

Question 6

What level of training and support is included with GoClaim?

Accepted Answer

GoClaim includes comprehensive online training materials, webinars, and dedicated customer support via phone and email. Our customer success managers provide ongoing guidance and support to help districts maximize their reimbursement rates.

Question 7

Is GoClaim secure and HIPAA compliant?

Accepted Answer

Yes, GoClaim is built with security as a top priority and is fully HIPAA compliant. We employ industry-standard security measures to protect sensitive student and financial data.

Question 8

How does GoClaim help maximize reimbursement rates?

Accepted Answer

GoClaim helps maximize reimbursement rates by ensuring accurate coding, complete documentation, timely claim submission, and proactive denial management. Our reporting features also identify opportunities to optimize service delivery and billing practices.

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