Idiomatic
4.6
Description
Idiomatic is a powerful customer feedback analytics platform that leverages supervised machine learning to deliver granular, accurate, and scalable insights. Unlike traditional text analytics solutions, Idiomatic's custom approach allows busin...
Videos (8)
Use Cases
Key Features
- Text Analysis
- Negative Feedback Management
- Reporting/Analytics
- Multi-Channel Data Collection
- Dashboard
- Sentiment Analysis
Made For
Industries
- Software
- E-commerce
- Financial Services
- Healthcare
- Telecommunications
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
Pros
- Highly accurate and granular feedback categorization through supervised ML
- Customizable sentiment analysis tailored to specific feedback channels
- Robust data security and PII scrubbing capabilities
- Integration with a wide range of popular customer feedback sources
Cons
- Initial setup and model training may require significant effort
- Potential cost associated with custom model development and maintenance
LinkedIn
51-200 employees
@idiomaticio
2000+ followers
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Current average rating is based on research conducted at Exafol