Issuetrak
4.8
Description
Issuetrak is a robust ticketing system designed to streamline help desk operations and improve issue resolution for businesses of all sizes. It allows teams to easily track, manage, and resolve customer support requests, IT incidents, and othe...
Videos (2)
Use Cases
Key Features
- Remote Access/Control
- Support Ticket Management
- Real-Time Notifications
- Contact Database
- Assignment Management
- Automated Routing
Made For
Industries
- IT Services
- Healthcare
- Manufacturing
- Financial Services
- Education
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Flexible deployment options (on-premise and cloud)
- Strong identity management integration capabilities
- Network monitoring features for PCs and Macs
- Customizable workflows and fields
- Comprehensive reporting and analytics
Cons
- May require technical expertise for on-premise deployment
- Potential learning curve for advanced customization features
LinkedIn
51-200 employees
@Issuetrak
1K-5K followers
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Current average rating is based on research conducted at Exafol