JivoChat
4.8
Description
JivoChat is a leading live chat solution designed to enhance customer engagement and drive sales. Offering fully customizable web and mobile chat widgets, JivoChat provides businesses with the tools to connect with website visitors in real-tim...
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Use Cases
Key Features
- Chat/Messaging
- Offline Form
- Customizable Branding
- Proactive Chat
- Mobile Access
- Real-time Consumer-facing Chat
Made For
Industries
- E-commerce
- SaaS
- Healthcare
- Financial Services
- Travel & Hospitality
Customer Segments
- Small Businesses
- Mid-size Businesses
Supported Platforms
- Web
- Mobile
Pros
- Multi-platform agent apps (web, desktop, iOS, Android) provide flexibility.
- Proactive chat triggers help engage visitors and increase conversion rates.
- Detailed visitor information and CRM integrations enable personalized support.
- Comprehensive reporting and analytics provide valuable insights into performance.
Cons
- Potential cost can be a barrier for very small businesses with limited budgets.
- Integration complexity may require technical expertise for some CRM systems.
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Current average rating is based on research conducted at Exafol