Kommo
4.3
Description
Kommo is a powerful CRM designed specifically for businesses that prioritize communication through messaging apps. It centralizes all customer interactions – chat, calls, emails – within a unified platform, enabling sales teams to build strong...
Videos (5)
Use Cases
Key Features
- CRM
- Lead Capture
- Contact Database
- Customizable Reports
- Lead Management
- Contact Management
Made For
Industries
- Real Estate
- E-commerce
- Marketing Agencies
- Financial Services
- Healthcare
Customer Segments
- Small Businesses
- Mid-size Businesses
Supported Platforms
- Web
- Mobile
Pros
- Messenger-centric approach fosters stronger customer relationships
- No-code chatbot builder empowers businesses to automate lead engagement
- Comprehensive CRM features streamline sales processes and improve efficiency
- Strong integrations with popular messaging platforms
- Centralized communication history provides valuable context for sales interactions
Cons
- Reliance on messaging platforms may limit reach to customers who don't use them
- Potential learning curve for users unfamiliar with CRM systems
LinkedIn
201-500 employees
@kommo_com
5K-10K followers
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Current average rating is based on research conducted at Exafol