Description
LogMeIn Rescue by GoTo is a leading remote support solution designed to empower helpdesks, call centers, and IT organizations of all sizes. It enables seamless technical assistance for employees and customers, regardless of location or device...
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Use Cases
Key Features
- Unattended Access
- File Sharing
- Remote Access/Control
- Screen Sharing
- Real-Time Chat
- File Transfer
Made For
Industries
- Information Technology
- Healthcare
- Financial Services
- Education
- Retail
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Reliable and fast remote access capabilities
- Comprehensive feature set for diverse support needs
- Strong security features to protect sensitive data
Cons
- Can be relatively expensive compared to some basic remote access tools
- Potential complexity for very small businesses with simple support requirements
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