Description
LogMeIn Resolve is a comprehensive, cloud-based IT support solution designed to empower SMBs with the tools they need to efficiently manage and resolve IT issues. Combining remote access, proactive monitoring, conversational ticketing, and no-...
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Use Cases
Key Features
- Remote Access/Control
- Access Controls/Permissions
- Real-Time Notifications
- Incident Management
- Screen Sharing
- Real-Time Chat
Made For
Industries
- Healthcare
- Financial Services
- Retail
- Manufacturing
- Professional Services
Customer Segments
- Small Businesses
- Mid-size Businesses
Supported Platforms
- Web
- Mobile
Pros
- All-in-one solution: Combines remote support, monitoring, and automation in a single platform.
- Proactive monitoring: Identifies and addresses issues before they escalate, reducing downtime.
- No-code automation: Simplifies IT tasks and improves efficiency without requiring technical expertise.
- Zero-trust security: Ensures secure remote access and protects sensitive data.
Cons
- Potential cost: While offering a free version, advanced features may require a paid subscription.
- Integration complexity: Integrating with existing systems may require some configuration and setup.
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Current average rating is based on research conducted at Exafol