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Description

Lunar CRM is a cloud-based Customer Relationship Management (CRM) platform specifically designed for outsourced call centers and insurance brokers. It provides a comprehensive suite of tools to monitor key performance indicators (KPIs), stream...

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Use Cases

Key Features

  • Document Storage
  • Activity Dashboard
  • Contact Management
  • Lead Management
  • Marketing Automation
  • Calendar/Reminder System

Made For

Industries

  • Insurance
  • Call Centers
  • Outsourcing
  • Financial Services

Customer Segments

  • Small Businesses
  • Mid-size Businesses

Supported Platforms

  • Web
  • Mobile

Pros

  • Specialized for call centers and insurance brokers, offering tailored features
  • Cloud-based accessibility provides flexibility and reduces IT costs
  • Integration with dialer systems streamlines workflows and improves agent efficiency

Cons

  • May lack features needed by businesses outside of the target industries
  • Reliance on internet connectivity for access
Year Founded
2010
HQ Location
New York, USA
LinkedIn
51-200 employees
@LunarSolutions
5K followers

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Frequently Asked Questions