Modjo
4.6
Description
Modjo is a conversation intelligence platform designed to help businesses understand and improve their customer interactions. By analyzing calls, chats, and other conversational data, Modjo provides actionable insights into customer needs, tea...
Use Cases
Key Features
- Call Recording
- Content Management
- Training Management
- Collaboration Tools
- Recording
- Performance Management
Made For
Industries
- Software
- Financial Services
- Healthcare
- Retail
- Insurance
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Provides actionable insights from customer conversations
- Integrates with popular CRM and communication platforms
- Offers customizable reporting and analytics
- Helps improve sales, marketing, and customer success performance
Cons
- Potential cost may be a barrier for smaller businesses
- Accuracy of insights depends on the quality of the conversational data
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Current average rating is based on research conducted at Exafol