Question 1

What security measures does MOGO Azure employ to protect patient data?

Accepted Answer

MOGO Azure is built on the Microsoft Azure platform, providing robust security features and HIPAA compliance. This includes data encryption, access controls, regular security audits, and disaster recovery capabilities to ensure the confidentiality and integrity of patient information.

Question 2

Can MOGO integrate with my existing dental imaging equipment?

Accepted Answer

Yes, MOGO features an integrated imaging system and supports integration with a wide range of dental imaging equipment. This allows for seamless access and management of patient X-rays and other diagnostic images directly within the MOGO platform.

Question 3

How do the eReminders work, and can I customize the messages?

Accepted Answer

MOGO's eReminders automatically send appointment confirmations, recall notices, birthday greetings, and other messages to patients via email or SMS. You can fully customize the message templates to reflect your practice's branding and specific communication preferences.

Question 4

Does MOGO offer features specifically for orthodontists?

Accepted Answer

Yes, MOGO includes specialized tools for orthodontists, such as insurance claim tracking, payment plan management, and comprehensive treatment documentation features to streamline orthodontic workflows.

Question 5

What kind of reporting capabilities does MOGO provide?

Accepted Answer

MOGO offers extensive reporting features, allowing you to track key practice metrics, analyze patient data, monitor financial performance, and generate customized reports to support informed decision-making.

Question 6

Is MOGO mobile-friendly, allowing access from tablets or smartphones?

Accepted Answer

Yes, MOGO offers both web and mobile access, enabling you and your staff to manage appointments, access patient information, and perform other essential tasks from anywhere with an internet connection.

Question 7

What kind of support and training resources are available for MOGO users?

Accepted Answer

MOGO provides comprehensive support resources, including online documentation, video tutorials, and dedicated customer support via phone and email. We also offer training programs to help you and your team get the most out of the MOGO platform.

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