Olark logo

Description

Olark is a leading live chat software solution designed to help businesses connect with website visitors in real-time. By adding a discreet chat widget to your website, Olark enables sales and support teams to provide instant answers, resolve ...

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Use Cases

Key Features

  • File Sharing
  • Transcripts/Chat History
  • Proactive Chat
  • CRM
  • Mobile Access
  • Real-time Consumer-facing Chat

Made For

Industries

  • E-commerce
  • Software
  • Healthcare
  • Financial Services
  • Education

Customer Segments

  • Small Businesses
  • Mid-size Businesses
  • Large Enterprises

Supported Platforms

  • Web
  • Mobile

Pros

  • Easy to implement and use, requiring no coding skills
  • Strong integration capabilities with popular CRM and help desk platforms
  • Customizable chat widget to match brand identity
  • Provides valuable analytics and reporting on chat performance

Cons

  • Can be expensive for small businesses with limited budgets
  • Reliance on agent availability for real-time support
Company Name
Olark
Year Founded
2009
HQ Location
Boston, MA, USA
LinkedIn
51-200 employees
@olark
10K-50K followers

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Frequently Asked Questions