Olark
4.2
Description
Olark is a leading live chat software solution designed to help businesses connect with website visitors in real-time. By adding a discreet chat widget to your website, Olark enables sales and support teams to provide instant answers, resolve ...
Videos (1)
Use Cases
Key Features
- File Sharing
- Transcripts/Chat History
- Proactive Chat
- CRM
- Mobile Access
- Real-time Consumer-facing Chat
Made For
Industries
- E-commerce
- Software
- Healthcare
- Financial Services
- Education
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Easy to implement and use, requiring no coding skills
- Strong integration capabilities with popular CRM and help desk platforms
- Customizable chat widget to match brand identity
- Provides valuable analytics and reporting on chat performance
Cons
- Can be expensive for small businesses with limited budgets
- Reliance on agent availability for real-time support
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