Question 1

What are the main features of OwnerRez?

Accepted Answer

OwnerRez offers a complete suite of features including channel management, a unified inbox for guest communication, website building tools, integrated accounting, CRM, and robust reporting capabilities. It's designed to streamline all aspects of vacation rental management.

Question 2

How does OwnerRez's channel management work?

Accepted Answer

OwnerRez utilizes direct integrations with major booking channels like Airbnb and Vrbo, eliminating the need for third-party channel managers. This provides more control, faster updates, and potentially lower costs.

Question 3

Is OwnerRez suitable for managing a large number of properties?

Accepted Answer

Yes, OwnerRez is scalable and designed to handle both small portfolios and large property management businesses. Its features and integrations are built to support efficient management of numerous properties.

Question 4

What kind of customer support does OwnerRez provide?

Accepted Answer

OwnerRez is known for its highly-regarded customer service team, offering personal, knowledgeable assistance. They also maintain active user communities and specialized services like ProConnect and WebAssist.

Question 5

Can I customize the guest-facing website built with OwnerRez?

Accepted Answer

Absolutely. OwnerRez provides powerful website building tools that allow you to establish your brand identity and create a customized website tailored to your specific needs and target audience.

Question 6

How does OwnerRez handle accounting and financial reporting?

Accepted Answer

OwnerRez features integrated accounting capabilities that work with various payment methods. It can calculate commissions, generate monthly statements, and provide detailed financial reports for your business.

Question 7

Does OwnerRez integrate with other property management tools?

Accepted Answer

Yes, OwnerRez offers extensive integration options with other services and systems, and continuously adds new integrations to enhance its functionality and connectivity.

Question 8

What security measures are in place to protect my data and guest information?

Accepted Answer

OwnerRez prioritizes data security and employs industry-standard security protocols, including regular audits and secure data storage, to protect your information and guest privacy.

OwnerRez

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