Pure Chat logo

Description

Pure Chat is a leading live chat solution designed specifically for small and medium-sized businesses. It enables real-time engagement with website visitors, improving customer service and driving sales. Featuring unlimited operators and chats...

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Use Cases

Key Features

  • Reporting/Analytics
  • File Sharing
  • Mobile Access
  • Transcripts/Chat History
  • Proactive Chat
  • Real-time Consumer-facing Chat

Made For

Industries

  • E-commerce
  • SaaS
  • Healthcare
  • Real Estate
  • Financial Services

Customer Segments

  • Small Businesses
  • Mid-size Businesses

Supported Platforms

  • Web
  • Mobile

Pros

  • Unlimited operators and chats provide scalability for growing businesses
  • Comprehensive customization options allow for brand consistency
  • Integrations with popular tools streamline workflows and enhance functionality

Cons

  • The feature set may be overwhelming for very small businesses with simple needs
  • Reliance on integrations means functionality is dependent on third-party services
Company Name
Pure Chat
Year Founded
2008
HQ Location
San Diego, CA
LinkedIn
51-200 employees
@purechat
5K-10K followers

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Frequently Asked Questions