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Description

Questback is a powerful Experience Management (XM) platform designed to help organizations gather, analyze, and act on feedback from customers and employees. It provides tools for creating and distributing surveys, analyzing responses in real...

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Use Cases

Key Features

  • Customizable Fields
  • Customizable Questions
  • Survey Builder
  • Customizable Forms
  • Data Import/Export
  • Reporting/Analytics

Made For

Industries

  • Retail
  • Healthcare
  • Financial Services
  • Hospitality
  • Technology

Customer Segments

  • Small Businesses
  • Mid-size Businesses
  • Large Enterprises

Supported Platforms

  • Web
  • Mobile

Pros

  • Comprehensive Experience Management features covering both customer and employee feedback
  • Strong analytics and reporting capabilities for data-driven decision-making
  • Integration options with popular business systems
  • Scalable platform suitable for organizations of all sizes

Cons

  • Potential complexity for users unfamiliar with experience management platforms
  • Pricing may be a barrier for very small businesses with limited budgets
Company Name
Questback
Year Founded
2002
HQ Location
Oslo, Norway
LinkedIn
201-500 employees
@Questback
2000+ followers

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Current average rating is based on research conducted at Exafol

Frequently Asked Questions