Refract
4.6
Description
Refract is a powerful conversation intelligence platform designed to elevate sales team performance. By analyzing calls, demos, and meetings, Refract identifies key areas for improvement, accelerates revenue growth, and delivers actionable bus...
Use Cases
Key Features
- Call Recording
- Activity Dashboard
- Archiving & Retention
- Built-in Course Authoring
- Call List Management
- Assessment Management
Made For
Industries
- Software
- SaaS
- Financial Services
- Healthcare
- Technology
Customer Segments
- Small Businesses
- Mid-size Businesses
Supported Platforms
- Web
- Mobile
Pros
- Provides data-driven insights into sales conversations.
- Facilitates targeted coaching and training for sales reps.
- Improves sales effectiveness and accelerates revenue growth.
- Offers a collaborative platform for sharing best practices.
- Centralized video library for easy access and search.
Cons
- Requires consistent adoption and tagging by sales teams to maximize value.
- Potential privacy concerns related to recording and analyzing sales conversations.
LinkedIn
51-200 employees
@refractai
5K-10K followers
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Current average rating is based on research conducted at Exafol