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Description

Respond.io is a comprehensive customer communication platform designed to centralize interactions across multiple channels – including WhatsApp, Telegram, LINE, Viber, and email – into a single, unified inbox. It empowers sales, marketing, an...

Use Cases

Key Features

  • Chat/Messaging
  • File Sharing
  • Transcripts/Chat History
  • Calendar Management
  • Third-Party Integrations
  • Real-time Consumer-facing Chat

Made For

Industries

  • E-commerce
  • Retail
  • Healthcare
  • Financial Services
  • Travel & Hospitality

Customer Segments

  • Small Businesses
  • Mid-size Businesses
  • Large Enterprises

Supported Platforms

  • Web
  • Mobile

Pros

  • Centralized inbox for multiple messaging channels
  • Team collaboration features for efficient communication
  • Automation capabilities to streamline workflows
  • Robust reporting and analytics for data-driven insights

Cons

  • Potential complexity in initial setup and configuration
  • Reliance on third-party messaging channel APIs
Company Name
Respond.io
Year Founded
2016
HQ Location
Singapore, Singapore
LinkedIn
51-200 employees
@respondio
2000-5000 followers

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Frequently Asked Questions