RingCX
4.5
Description
RingCentral RingCX is a next-generation, AI-powered contact center solution designed to revolutionize how businesses connect with their customers. Combining the power of RingSense™ AI, omnichannel communication capabilities, and seamless integ...
Videos (2)
Use Cases
Key Features
- Voice Mail
- Chat/Messaging
- Automated Routing
- Contact Management
- Mobile Access
- Call Logging
Made For
Industries
- Healthcare
- Financial Services
- Retail
- Technology
- Telecommunications
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- AI-powered automation and insights for improved efficiency
- Omnichannel support for seamless customer experiences
- Seamless integration with RingCentral RingEX for enhanced collaboration
- Quick deployment and cost-effective pricing
- Streamlined and user-friendly interface
Cons
- Reliance on RingCentral ecosystem may limit flexibility for some users
- Potential learning curve for agents unfamiliar with AI-powered tools
LinkedIn
5001-10000 employees
@RingCentral
100K-200K followers
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Current average rating is based on research conducted at Exafol