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Description

Ring.io is a powerful, CRM-integrated calling platform designed to boost sales productivity and enhance customer engagement. Seamlessly integrating with Salesforce and Zoho, Ring.io provides click-to-call dialing, intelligent inbound call rout...

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Use Cases

Key Features

  • Call Recording
  • Sales Pipeline Management
  • Chat/Messaging
  • Call Monitoring
  • Contact Management
  • Automatic Call Distribution

Made For

Industries

  • Software
  • Financial Services
  • Healthcare
  • Insurance
  • Real Estate

Customer Segments

  • Small Businesses
  • Mid-size Businesses

Supported Platforms

  • Web
  • Mobile

Pros

  • Seamless CRM Integration: Native integration with Salesforce and Zoho streamlines workflows and provides valuable context during calls.
  • Increased Productivity: Click-to-call and optimized dialing significantly boost outbound call volume and connection rates.
  • Improved Customer Experience: Intelligent call routing and access to CRM data enable personalized and efficient customer interactions.

Cons

  • Limited CRM Support: Currently only natively supports Salesforce and Zoho, potentially excluding users of other CRM systems.
  • Potential Complexity: Setting up and configuring advanced features like call routing and analytics may require technical expertise.
Company Name
RingCentral
Year Founded
1999
HQ Location
Belmont, CA
LinkedIn
10000+ employees
@RingCentral
100K+ followers

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