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Description

Ruby Receptionists provides a comprehensive virtual receptionist and live chat solution designed to help small businesses enhance their customer experience and streamline operations. Offering 24/7 coverage with highly trained, professional rec...

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Use Cases

Key Features

  • Customer Communication
  • Transcripts/Chat History
  • Call Transfer
  • Voice Mail
  • Alerts/Escalation
  • Real-time Consumer-facing Chat

Made For

Industries

  • Legal
  • Healthcare
  • Real Estate
  • Financial Services
  • Home Services

Customer Segments

  • Small Businesses
  • Mid-size Businesses

Supported Platforms

  • Web
  • Mobile

Pros

  • 24/7 Availability: Ensures businesses never miss a call, improving customer service and lead capture.
  • Highly Trained Receptionists: Provides a professional and consistent brand experience.
  • Multichannel Support: Offers flexibility for customers to connect via phone, chat, and email.
  • Seamless Integrations: Streamlines workflows and data management by connecting with existing business tools.

Cons

  • Potential Cost: Virtual receptionist services can be more expensive than traditional answering services.
  • Dependence on Third Party: Businesses rely on Ruby's receptionists and infrastructure for call handling.
Company Name
Ruby Receptionists
Year Founded
2008
HQ Location
Portland, OR
LinkedIn
201-500 employees
@RubyReceptionist
10K-50K followers

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