Salesforce Field Service logo

Description

Salesforce Field Service is a comprehensive, cloud-based field service management solution built on the Salesforce platform. It empowers businesses to streamline field operations, enhance customer service, and maximize technician productivity....

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Use Cases

Key Features

  • Dispatch Management
  • Scheduling
  • Customizable Forms
  • Route Optimization
  • Billing & Invoicing
  • Mobile Access

Made For

Industries

  • Manufacturing
  • Healthcare
  • Utilities
  • Telecommunications
  • Energy

Customer Segments

  • Small Businesses
  • Mid-size Businesses
  • Large Enterprises

Supported Platforms

  • Web
  • Mobile

Pros

  • Seamless integration with the Salesforce ecosystem
  • Powerful scheduling and optimization capabilities
  • Comprehensive mobile app for field technicians
  • AI-powered features for improved efficiency
  • Scalability to support growing businesses

Cons

  • Can be complex to implement and configure
  • Cost can be high, especially for smaller businesses
Company Name
Salesforce
Year Founded
1999
HQ Location
San Francisco, CA
LinkedIn
75000+ employees
@salesforce
2.5M+ followers

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