Question 1

How does SendBridge improve email deliverability?

Accepted Answer

SendBridge identifies and removes invalid, risky, and misspelled email addresses from your lists, reducing bounce rates. Lower bounce rates signal to email providers that your emails are legitimate, improving your sender reputation and deliverability.

Question 2

What types of email addresses does SendBridge identify?

Accepted Answer

SendBridge identifies a wide range of issues, including invalid domain names, disposable email addresses, role-based addresses (like info@ or sales@), syntax errors, and potentially risky addresses associated with spam traps or complaints.

Question 3

Is SendBridge GDPR compliant?

Accepted Answer

Yes, SendBridge is designed with data privacy in mind and adheres to GDPR principles. We do not store personal data unnecessarily and provide tools to help you manage consent and comply with regulations.

Question 4

How accurate is SendBridge's email verification?

Accepted Answer

SendBridge utilizes AI-powered validation and multiple verification checks to achieve a high level of accuracy, typically exceeding 99%. We continuously refine our algorithms to maintain optimal performance.

Question 5

Can I integrate SendBridge with my existing marketing automation platform?

Accepted Answer

Yes, SendBridge offers a robust real-time verification API that allows for seamless integration with popular marketing automation platforms like Mailchimp, SendGrid, HubSpot, and more. We also offer integrations with Zapier and other integration platforms.

Question 6

What kind of reports does SendBridge provide?

Accepted Answer

SendBridge provides detailed reports that categorize your email list based on verification status (valid, invalid, risky, unknown). These reports help you understand the quality of your list and identify areas for improvement.

Question 7

How does the real-time API work?

Accepted Answer

The real-time API allows you to verify email addresses as they are submitted through your forms or applications. This prevents invalid addresses from ever entering your database, ensuring ongoing list hygiene.

Question 8

What is the difference between the free and paid plans?

Accepted Answer

The free plan offers limited verification credits per month, suitable for small lists or testing. Paid plans provide higher credit limits, access to advanced features like detailed reports and API access, and priority support.

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