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Description

ServiceMax Asset 360 is a comprehensive field service management solution designed to help organizations maximize the uptime and performance of their critical assets. Built natively on the Salesforce platform, it provides complete visibility i...

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Use Cases

Key Features

  • Work Order Management
  • Scheduling
  • Service History
  • Online Booking
  • Quotes/Estimates
  • Mobile Access

Made For

Industries

  • Manufacturing
  • Medical Device
  • Energy
  • Industrial Equipment
  • High Tech

Customer Segments

  • Small Businesses
  • Mid-size Businesses
  • Large Enterprises

Supported Platforms

  • Web
  • Mobile

Pros

  • Native Salesforce Integration: Seamlessly integrates with existing Salesforce infrastructure.
  • Comprehensive Asset Visibility: Provides a 360-degree view of assets, contracts, and service history.
  • Proactive Service Management: Enables a shift from reactive to proactive service models.
  • Automated Workflows: Streamlines service processes and reduces manual effort.

Cons

  • Potential Complexity: Implementation and customization can be complex, especially for organizations with intricate service processes.
  • Cost: Can be expensive, particularly for smaller organizations with limited budgets.
Company Name
ServiceMax
Year Founded
2007
HQ Location
Pleasanton, CA, USA
LinkedIn
1001-5000 employees
@ServiceMax
28K followers

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