ServiceNow
4.7
Description
ServiceNow is a leading cloud-based platform designed to streamline and automate digital workflows across an enterprise. Offering a comprehensive suite of IT Service Management (ITSM) applications, ServiceNow extends beyond traditional IT to e...
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Use Cases
Key Features
- Issue Auditing
- Incident Management
- Ticket Management
- Performance Monitoring
- Data Storage Management
- Knowledge Management
Made For
Industries
- Financial Services
- Healthcare
- Retail
- Government
- Technology
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Comprehensive platform covering a wide range of IT and business processes
- Powerful workflow automation capabilities leading to increased efficiency
- Low-code development environment enabling rapid application development
- Robust reporting and analytics for data-driven decision-making
- Scalable cloud-based architecture
Cons
- Can be complex to implement and configure, requiring specialized expertise
- Potentially high cost of ownership, especially for large deployments
LinkedIn
10000+ employees
@servicenow
100K+ followers
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Current average rating is based on research conducted at Exafol