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Description

ServiceTrac is a comprehensive cloud-based reference management solution designed to unify sales and service operations. It empowers businesses to efficiently manage leads, track customer interactions, and analyze key performance indicators th...

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Use Cases

Key Features

  • Activity Tracking
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Accounting Integration

Made For

Industries

  • Field Service
  • HVAC
  • Plumbing
  • Electrical Services
  • Telecommunications

Customer Segments

  • Small Businesses
  • Mid-size Businesses

Supported Platforms

  • Web
  • Mobile

Pros

  • Unified platform for sales and service management
  • Real-time employee location tracking for improved accountability
  • Customizable reporting for data-driven insights
  • Cloud-based accessibility for remote teams
  • Potential for increased operational efficiency

Cons

  • Potential privacy concerns with employee location tracking (requires clear policy)
  • Reliance on internet connectivity for full functionality
Year Founded
2010
HQ Location
Austin, TX
LinkedIn
51-200 employees
@TrackRightSol
2500 followers

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Frequently Asked Questions