Simplesat logo

Description

Simplesat is a cloud-based customer satisfaction (CSAT) platform designed to help small and medium-sized businesses (SMBs) easily collect, analyze, and act on customer feedback. The solution allows users to create and distribute one-click surv...

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Use Cases

Key Features

  • Customizable Templates
  • Activity Dashboard
  • Reporting/Analytics
  • Survey/Poll Management
  • Third-Party Integrations
  • Anonymous Feedback

Made For

Industries

  • Software
  • Professional Services
  • E-commerce
  • Healthcare
  • Financial Services

Customer Segments

  • Small Businesses
  • Mid-size Businesses

Supported Platforms

  • Web
  • Mobile

Pros

  • Easy to use and set up, requiring minimal technical expertise.
  • Strong integration capabilities with popular helpdesk and CRM systems.
  • Provides actionable insights through a clear and intuitive dashboard.

Cons

  • May lack advanced customization options for complex survey requirements.
  • Reporting features could be more robust for in-depth data analysis.
Company Name
Simplesat
Year Founded
2015
HQ Location
San Francisco, CA
LinkedIn
11-50 employees
@simplesat_io
1K-5K followers

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Current average rating is based on research conducted at Exafol

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