Question 1

What types of electronic communications does Smarsh archive?

Accepted Answer

Smarsh archives a wide range of electronic communications, including email, instant messages (chat), social media content, voice recordings, and web-based communications, ensuring comprehensive coverage for compliance needs.

Question 2

How does Smarsh help with regulatory compliance?

Accepted Answer

Smarsh automates the archiving process and provides tools for efficient e-discovery, helping organizations demonstrate compliance with regulations like FINRA, SEC, GDPR, and others. It ensures data retention policies are met and simplifies audit preparation.

Question 3

What security measures does Smarsh employ to protect sensitive data?

Accepted Answer

Smarsh utilizes industry-leading security protocols, including encryption in transit and at rest, multi-factor authentication, and regular security audits. The platform is designed to protect sensitive data from unauthorized access and cyber threats.

Question 4

Can Smarsh integrate with our existing communication systems?

Accepted Answer

Yes, Smarsh offers integrations with popular communication platforms like Microsoft 365, Google Workspace, Slack, Zoom, and many others, streamlining the archiving process and minimizing disruption to workflows.

Question 5

What is the e-discovery process like with Smarsh?

Accepted Answer

Smarsh provides powerful e-discovery tools that allow users to quickly and accurately search, collect, and preserve relevant data for legal or regulatory investigations. Features include advanced search filters, keyword analysis, and defensible data preservation.

Question 6

How does Smarsh handle data retention policies?

Accepted Answer

Smarsh allows organizations to define and enforce custom data retention policies based on regulatory requirements and internal guidelines. The platform automatically archives and deletes data according to these policies, ensuring compliance and efficient storage management.

Question 7

What kind of reporting and analytics does Smarsh offer?

Accepted Answer

Smarsh provides reporting and analytics capabilities that allow organizations to monitor communication trends, identify potential risks, and gain insights into employee behavior. These insights can help improve compliance and mitigate potential liabilities.

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