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Description

Snapfix is a cloud-based hotel maintenance management solution designed to streamline operations and enhance guest satisfaction. Utilizing a photo-first approach, Snapfix enables hotels to quickly report, assign, and resolve maintenance issues...

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Use Cases

Key Features

  • Work Order Management
  • Scheduling
  • Reporting/Analytics
  • Preventive Maintenance
  • Inventory Management
  • Mobile Access

Made For

Industries

  • Hospitality
  • Hotels
  • Resorts
  • Property Management

Customer Segments

  • Small Businesses
  • Mid-size Businesses

Supported Platforms

  • Web
  • Mobile

Pros

  • Improved Communication: The photo-based system eliminates ambiguity and facilitates clear communication between staff.
  • Increased Accountability: Real-time tracking and digital records ensure accountability for task completion.
  • Enhanced Efficiency: Streamlined workflows and reduced paperwork save time and resources.
  • Better Guest Satisfaction: Faster resolution of maintenance issues leads to a more positive guest experience.
  • Scalability: Easily deployed across multiple hotel locations.

Cons

  • Reliance on Mobile Devices: Requires staff to have access to smartphones or tablets.
  • Potential for Data Overload: A high volume of reported issues could require robust filtering and prioritization features.
Year Founded
2013
HQ Location
London, UK
LinkedIn
51-200 employees
@snapfixapp
2000 followers

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