Question 1

What is EDI and how does SPS Commerce help?

Accepted Answer

EDI (Electronic Data Interchange) is the electronic exchange of business documents. SPS Commerce simplifies EDI by providing a full-service solution, handling the technical complexities and ensuring compliance with your trading partners' requirements, allowing you to focus on your core business.

Question 2

What trading partners does SPS Commerce support?

Accepted Answer

SPS Commerce supports a vast network of retailers, grocers, and distributors, including major players like Walmart, Target, Kroger, and many more.  Our continually expanding network ensures you can connect with virtually any trading partner.

Question 3

How does SPS Commerce integrate with my existing systems?

Accepted Answer

SPS Commerce offers pre-built integrations with popular ERP systems like Microsoft Dynamics, SAP, and NetSuite, as well as APIs for custom integrations.  We work with you to ensure a seamless connection to your existing infrastructure.

Question 4

What level of support does SPS Commerce provide?

Accepted Answer

SPS Commerce provides comprehensive support, including dedicated onboarding specialists, 24/7 help desk access, extensive documentation, and ongoing compliance monitoring. We act as an extension of your team.

Question 5

Is SPS Commerce suitable for businesses of all sizes?

Accepted Answer

Yes, SPS Commerce is scalable and designed to meet the needs of businesses ranging from small startups to large enterprises. Our flexible pricing and modular solutions allow you to choose the level of service that best fits your requirements.

Question 6

How does SPS Commerce ensure EDI compliance?

Accepted Answer

SPS Commerce continuously monitors EDI standards and updates our platform to ensure full compliance with all major trading partners. We proactively notify you of any changes and assist with implementation.

Question 7

What are the benefits of using a full-service EDI provider like SPS Commerce?

Accepted Answer

A full-service provider handles all aspects of EDI, from mapping and translation to communication and support, reducing your internal IT burden, minimizing errors, and accelerating time to value.

Question 8

How does the Data Masons acquisition benefit customers?

Accepted Answer

The acquisition of Data Masons enhances SPS Commerce's capabilities within the Microsoft Dynamics market, providing deeper integration and automation features specifically tailored for Dynamics users, resulting in a more streamlined and efficient EDI experience.

SPS Commerce

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