Question 1

What file types can Stellar Photo Recovery recover?

Accepted Answer

Stellar Photo Recovery supports a wide variety of file types, including common photo formats like JPEG, PNG, RAW, and TIFF, video formats like MP4, MOV, AVI, and audio formats like MP3, WAV, and AAC. A complete list is available on our website.

Question 2

Can Stellar Photo Recovery recover files from a formatted drive?

Accepted Answer

Yes, Stellar Photo Recovery is specifically designed to recover data from formatted drives. Even after formatting, the data often remains recoverable until overwritten.

Question 3

Is it safe to use Stellar Photo Recovery?

Accepted Answer

Absolutely. Stellar Photo Recovery is a read-only tool, meaning it doesn't write any data to the affected drive during the scanning process, ensuring your original data remains safe.

Question 4

How long does a scan take?

Accepted Answer

The scan duration depends on the size of the drive and the extent of the data loss. Quick Scans are faster, while Deep Scans provide more thorough results but take longer.

Question 5

Can I preview files before recovery?

Accepted Answer

Yes, Stellar Photo Recovery allows you to preview recoverable photos, videos, and audio files before purchasing a license, so you can verify the quality and content.

Question 6

What storage devices are supported?

Accepted Answer

Stellar Photo Recovery supports a wide range of storage devices, including internal hard drives, SSDs, USB flash drives, SD cards, memory cards, and more.

Question 7

Does Stellar Photo Recovery work with RAW image files?

Accepted Answer

Yes, Stellar Photo Recovery excels at recovering RAW image files from various DSLR and mirrorless cameras, preserving the original image quality.

Question 8

What happens if the software can't find my lost files?

Accepted Answer

While Stellar Photo Recovery has a high success rate, data recovery isn't always guaranteed. Factors like overwriting and physical damage can affect recoverability. We offer support to help optimize your scan settings.

Stellar Photo Recovery

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