Streem
4.6
Description
Streem is a cloud-based augmented reality (AR) and AI-powered remote support platform designed to empower businesses to deliver exceptional customer experiences. By leveraging the power of AR, Streem enables technicians and experts to visually...
Videos (2)
Use Cases
Key Features
- Dispatch Management
- Job Tracking
- Mobile Access
- Customer Management
- Customer Experience Management
- Collaboration Tools
Made For
Industries
- Home Appliance Repair
- HVAC
- Telecommunications
- Insurance
- Manufacturing
Customer Segments
- Small Businesses
- Mid-size Businesses
- Large Enterprises
Supported Platforms
- Web
- Mobile
Pros
- Enhanced Customer Experience: AR-powered remote support provides a more engaging and effective customer experience.
- Reduced Costs: Minimizes the need for expensive on-site visits and improves technician efficiency.
- Improved First-Time Fix Rates: Accurate remote diagnosis and guidance lead to higher first-time fix rates.
- Streamlined Workflows: Integrations with existing CRM and support systems simplify processes.
Cons
- Reliance on Customer Technology: Requires customers to have compatible smartphones or devices with cameras.
- Potential Bandwidth Issues: Performance can be affected by poor internet connectivity.
No reviews yet
Be the first to share your experience with this product
Current average rating is based on research conducted at Exafol